Error | Bug Reports & License Problems

Let us know if you encounter an issue with either Enscape or your license

Whenever you encounter any issues with Enscape or your subscription please reach out to our dedicated support team directly through the Help Center or by using the Feedback button as detailed here.
    1. material browser not syncing to material selection 9

      • andybot
    2. Replies
      9
      Views
      5k
      9
    3. Ondrej42

    1. Some Assets are not shown 3

      • visupro
    2. Replies
      3
      Views
      196
      3
    3. visupro

    1. Enscape and Sketchup closes without error when rendering 7

      • visupro
    2. Replies
      7
      Views
      1.3k
      7
    3. Demian Gutberlet

    1. [URGENT] Version 3.5 doesn't export PNGs with transparent backgrounds 9

      • ViggoPaulman
    2. Replies
      9
      Views
      3.7k
      9
    3. V1scond3

    1. Enscape Material Right Click Bug 1

      • ViggoPaulman
    2. Replies
      1
      Views
      843
      1
    3. ViggoPaulman

    1. Enscape settings crashes with sketchup 15

      • Vendel3D
    2. Replies
      15
      Views
      18k
      15
    3. Demian Gutberlet

    1. On render still image command windows explorer window opens then hangs 6

      • joshtays
    2. Replies
      6
      Views
      1.6k
      6
    3. joshtays

    1. ray traced sun shadow BHV build out of memory 10

      • Kseniia KC
    2. Replies
      10
      Views
      6.9k
      10
    3. Demian Gutberlet

    1. Issue in the light color

      • pibuz
    2. Replies
      0
      Views
      839
    1. Yaw angle not stored in views

      • Duncan_Idaho
    2. Replies
      0
      Views
      726
    1. Backdrop

      • visupro
    2. Replies
      0
      Views
      705
    1. Artifacts in the Shadows 3

      • Sampaio
    2. Replies
      3
      Views
      1.9k
      3
    3. Sampaio

    1. time of day off

      • joshtays
    2. Replies
      0
      Views
      1.9k
    1. Hidden Component Showing Bug 3

      • jnurnberger
    2. Replies
      3
      Views
      2.8k
      3
    3. Demian Gutberlet

    1. Water doesn't render correctly 10

      • Khagan25
    2. Replies
      10
      Views
      16k
      10
    3. NathanielRackham

    1. Sketchup Section Planes dont work when nested in a group 3

      • spriglet
    2. Replies
      3
      Views
      5.3k
      3
    3. adolfobisi

    1. VR: Controller related bug - Model Invisible (like a section plane has spawned and attached to headset). 6

      • pete_nz
    2. Replies
      6
      Views
      3.8k
      6
    3. Demian Gutberlet

    1. DLSS - Enabled causes significant aliasing issues (percieved far worse in VR). 2

      • pete_nz
    2. Replies
      2
      Views
      2.4k
      2
    3. pete_nz

    1. Material loss error for Linked model 2

      • Thanh Chuong
    2. Replies
      2
      Views
      2.9k
      2
    3. Thanh Chuong

    1. View management 15

      • Bkhr
      • Bkhr
    2. Replies
      15
      Views
      8.7k
      15
    3. Demian Gutberlet

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