Error | Bug Reports & License Problems

Let us know if you encounter an issue with either Enscape or your license

Whenever you encounter any issues with Enscape or your subscription please reach out to our dedicated support team directly through the Help Center or by using the Feedback button as detailed here.
    1. LICENSE PROBLEMS? (Students please contact education@chaos.com)

      • Demian Gutberlet
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      3.3k
    1. How to Report a Bug / Technical Issue

      • Demian Gutberlet
    2. Replies
      0
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      3.4k
    1. Enscape Free Trial Expired? (Please see marked reply) 408

      • Lola2005
    2. Replies
      408
      Views
      149k
      408
    3. Demian Gutberlet

    1. 14 day trial of chaos enscape expired on the first day on SketchUp 1

      • Sona Sehmbey
    2. Replies
      1
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      15
      1
    3. Demian Gutberlet

    1. Enscape Crashing 2

      • Lightnet
    2. Replies
      2
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      48
      2
    3. Lightnet

    1. Enscape 4.0 for Mac Install Restarted Computer and Wiped All Other Softwares!!! 1

      • Tayloj86
    2. Replies
      1
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      2
      1
    3. Tayloj05

    1. Error when starting Enscape in PORTUGUESE / ITALIAN 6

      • ranieledcdo
    2. Replies
      6
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      140
      6
    3. Demian Gutberlet

    1. Support for TIFF files 2

      • Francois_vd_W
    2. Replies
      2
      Views
      66
      2
    3. Demian Gutberlet

    1. Not receiving any mail for the Enscape Student liscence free trial 1

      • mariamrn
    2. Replies
      1
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      52
      1
    3. Demian Gutberlet

    1. License stuck on Old PC 1

      • mark.inocencio
    2. Replies
      1
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      91
      1
    3. Demian Gutberlet

    1. Replaced motherboard- can't re-activate license 2

      • Bockarch
    2. Replies
      2
      Views
      139
      2
    3. Bockarch

    1. Can't renew my free educational license 1

      • Simina Barle
    2. Replies
      1
      Views
      134
      1
    3. Demian Gutberlet

    1. [ERROR] Could not detect file format from filename 1

      • MichaelRensing
    2. Replies
      1
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      151
      1
    3. Demian Gutberlet

    1. Rendered Model Extremely Dark 1

      • Emanresu911
    2. Replies
      1
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      181
      1
    3. Demian Gutberlet

    1. Payment Error 1

      • thomasfaye
    2. Replies
      1
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      113
      1
    3. Demian Gutberlet

    1. Some Assets are not shown 3

      • visupro
    2. Replies
      3
      Views
      196
      3
    3. visupro

    1. Light spots 2

      • ADDITIVE
    2. Replies
      2
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      193
      2
    3. ADDITIVE

    1. Mac License not working 1

      • omxrr1
    2. Replies
      1
      Views
      128
      1
    3. Demian Gutberlet

    1. free trial license not working 1

      • Fred9419
    2. Replies
      1
      Views
      198
      1
    3. Demian Gutberlet

    1. Error - Panorama could not be removed from cloud 1

      • BarryFishFinger
    2. Replies
      1
      Views
      130
      1
    3. BarryFishFinger

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