Error | Bug Reports & License Problems

Let us know if you encounter an issue with either Enscape or your license

Whenever you encounter any issues with Enscape or your subscription please reach out to our dedicated support team directly through the Help Center or by using the Feedback button as detailed here.
    1. LICENSE PROBLEMS? (Students please contact education@chaos.com)

      • Demian Gutberlet
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      0
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      3.3k
    1. How to Report a Bug / Technical Issue

      • Demian Gutberlet
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      0
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      3.4k
    1. Error when starting Enscape in PORTUGUESE / ITALIAN 5

      • ranieledcdo
    2. Replies
      5
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      121
      5
    3. caroldomingos

    1. Enscape Free Trial Expired? (Please see marked reply) 408

      • Lola2005
    2. Replies
      408
      Views
      149k
      408
    3. Demian Gutberlet

    1. 我的enscape 无法使用 请求帮助 1

      • zpk
      • zpk
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      1
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      2.3k
      1
    3. Demian Gutberlet

    1. Z fighting 7

      • Solo
      • Solo
    2. Replies
      7
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      6.6k
      7
    3. arqcova

    1. Your license could not be activated, because you've exceeded the number of seats for your license. You can try to deactivate your license in the Licensing tab of the General Settings window on your other machine. 86

      • TobyS-HBI
    2. Replies
      86
      Views
      19k
      86
    3. Demian Gutberlet

    1. Your license could not be activated, because you've exceeded the number of seats for your license. You can try to deactivate your license in the Licensing tab of the General Settings window on your other machine. 1

      • Patrick
    2. Replies
      1
      Views
      3.3k
      1
    3. Rick Marx

    1. Yearly license renewal must be cancelled 30 days before renewal? 1

      • renderwiz
    2. Replies
      1
      Views
      1.3k
      1
    3. Demian Gutberlet

    1. Yaw angle not stored in views

      • Duncan_Idaho
    2. Replies
      0
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      726
    1. Xbox Controller does not work in Web Standalone Export 1

      • septembertiger168
    2. Replies
      1
      Views
      606
      1
    3. AdrianDuveholt

    1. Wrong Shadows On Vertical Surfaces 7

      • Archoverdose
    2. Replies
      7
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      6.7k
      7
    3. Archoverdose

    1. Wrong Reflections Around Highpoly Objects 3

      • Archoverdose
    2. Replies
      3
      Views
      9.1k
      3
    3. Micha

    1. Wrong RCP tree shows up in Enscape, but looks correct in Revit. 3

      • Lin
      • Lin
    2. Replies
      3
      Views
      2.7k
      3
    3. Pete Chamberlain

    1. Wrong panorama stitching 1

      • fco3d
    2. Replies
      1
      Views
      2.3k
      1
    3. Demian Gutberlet

    1. wrong document for student license 9

      • MEDH0
    2. Replies
      9
      Views
      421
      9
    3. Demian Gutberlet

    1. Wrong colors on metallic objects in Beta 2.3.2.1147.g524138a 3

      • happymilk
    2. Replies
      3
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      9.4k
      3
    3. happymilk

    1. Wrong asset scale issue is back 2

      • Pieter
    2. Replies
      2
      Views
      2.4k
      2
    3. Demian Gutberlet

    1. Would 128gb (vs. 64gb) of RAM make Enscape perform better? 3

      • wilschroter
    2. Replies
      3
      Views
      1.2k
      3
    3. Demian Gutberlet

    1. wont let me purchase 9

      • jrolon93
    2. Replies
      9
      Views
      2.6k
      9
    3. jrolon93

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