Error | Bug Reports & License Problems

Let us know if you encounter an issue with either Enscape or your license

Whenever you encounter any issues with Enscape or your subscription please reach out to our dedicated support team directly through the Help Center or by using the Feedback button as detailed here.
    1. Enscape Free Trial Expired? (Please see marked reply) 408

      • Lola2005
    2. Replies
      408
      Views
      149k
      408
    3. Demian Gutberlet

    1. How to Report a Bug / Technical Issue

      • Demian Gutberlet
    2. Replies
      0
      Views
      3.4k
    1. LICENSE PROBLEMS? (Students please contact education@chaos.com)

      • Demian Gutberlet
    2. Replies
      0
      Views
      3.3k
    1. Error when starting Enscape in PORTUGUESE / ITALIAN 5

      • ranieledcdo
    2. Replies
      5
      Views
      120
      5
    3. caroldomingos

    1. Enscape stuck on "Loading screen" - Solved? - 59

      • Bartman
    2. Replies
      59
      Views
      129k
      59
    3. Demian Gutberlet

    1. Enscape won't open - stuck at 5% loading 43

      • cllandry
    2. Replies
      43
      Views
      68k
      43
    3. Demian Gutberlet

    1. Enscape 3.2 CRASHING MAIN Thread (Please post here) 141

      • Ofri
      • Ofri
    2. Replies
      141
      Views
      64k
      141
    3. Goncalo Pereira

    1. Enscape Won't Load 44

      • jnurnberger
    2. Replies
      44
      Views
      51k
      44
    3. Kaj Burival

    1. Reflection in mirror? 33

      • Geo
      • Geo
    2. Replies
      33
      Views
      48k
      33
    3. Kaj Burival

    1. Enscape 3.2 3dconnexion Spacemouse Issues 131

      • 4interiors
    2. Replies
      131
      Views
      45k
      131
    3. dvsone1440

    1. HTC VIVE Pro + Wireless headset glitch 39

      • mikewood
    2. Replies
      39
      Views
      40k
      39
    3. Demian Gutberlet

    1. Specular and Roughness not PBR? 47

      • Pieter
    2. Replies
      47
      Views
      39k
      47
    3. Pieter

    1. remote desktop graphic card error 45

      • jpedstrand
    2. Replies
      45
      Views
      39k
      45
    3. rifkin

    1. Asset libraries load slowly 38

      • tas_1985
    2. Replies
      38
      Views
      33k
      38
    3. Demian Gutberlet

    1. glass errors 37

      • Herbo
    2. Replies
      37
      Views
      28k
      37
    3. andybot

    1. Bug: same material ID color used for different materials 26

      • Micha
    2. Replies
      26
      Views
      28k
      26
    3. Micha

    1. Enscape ecountered a fatal error on startup 32

      • Tomas Mansur
    2. Replies
      32
      Views
      27k
      32
    3. areeb5

    1. Won't Render 4k Video - Video export error 21

      • SSB1995
    2. Replies
      21
      Views
      27k
      21
    3. Ted.Vitale

    1. Persistent Crashing Sketchup + Enscape 2.6.1 30

      • Travis D
    2. Replies
      30
      Views
      26k
      30
    3. Demian Gutberlet

    1. Material texture alignment offset 27

      • hellmanna
    2. Replies
      27
      Views
      25k
      27
    3. Micha

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