Error | Bug Reports & License Problems

Let us know if you encounter an issue with either Enscape or your license

Whenever you encounter any issues with Enscape or your subscription please reach out to our dedicated support team directly through the Help Center or by using the Feedback button as detailed here.
    1. VR quality issue with custom visual presets 3

      • BarryFishFinger
    2. Replies
      3
      Views
      547
      3
    3. BarryFishFinger

    1. Enscape License Free Trial Expired 25

      • tarakadmium
    2. Replies
      25
      Views
      5.5k
      25
    3. Demian Gutberlet

    1. Unwanted White Sparkles During Video Export 1

      • melissa61436
    2. Replies
      1
      Views
      179
      1
    3. Demian Gutberlet

    1. Your license could not be activated, because you've exceeded the number of seats for your license. You can try to deactivate your license in the Licensing tab of the General Settings window on your other machine. 86

      • TobyS-HBI
    2. Replies
      86
      Views
      19k
      86
    3. Demian Gutberlet

    1. My company license doesn't work 1

      • HaiThanhTran
    2. Replies
      1
      Views
      136
      1
    3. Demian Gutberlet

    1. Purchased license but no subscription received 1

      • tailingao
    2. Replies
      1
      Views
      105
      1
    3. Demian Gutberlet

    1. I was charged multiple times since october without my permission for one licence 5

      • stephn75016
    2. Replies
      5
      Views
      313
      5
    3. Demian Gutberlet

    1. Licence "stucked" in OLD PC 15

      • Guighemi
    2. Replies
      15
      Views
      2.1k
      15
    3. Demian Gutberlet

    1. Losing render presets from views when working with a Central Model

      • cheru3D
    2. Replies
      0
      Views
      103
    1. ENSCAPE NOT OPENING 2

      • Jhanvi
    2. Replies
      2
      Views
      216
      2
    3. Demian Gutberlet

    1. Doppia Fatturazione 2

      • ab68
      • ab68
    2. Replies
      2
      Views
      256
      2
    3. Demian Gutberlet

    1. Weird white noise when trying to render glass with texture applied

      • alister123
    2. Replies
      0
      Views
      94
    1. Losing Revit Work - Enscape Causes Revit model to Revert Back in Time 1

      • chelseak
    2. Replies
      1
      Views
      187
      1
    3. ab68

    1. Unable to assign floating licenses to users

      • Etutest
    2. Replies
      0
      Views
      40
    1. Standalone Enscape Files Now Crashing 2

      • ThorpeBN
    2. Replies
      2
      Views
      251
      2
    3. ThorpeBN

    1. Scaling Placeholder Geometry

      • daa6
      • daa6
    2. Replies
      0
      Views
      154
    1. Error al cargar assets de versiones anteriores de Enscape en una versión actual 1

      • jheyler
    2. Replies
      1
      Views
      215
      1
    3. Demian Gutberlet

    1. Relux Enscape - Bluescreen when starting realtime rendering

      • Chrisbeko
    2. Replies
      0
      Views
      98
    1. Enscape animation stutters at beginning of playing exported video 2

      • STOERR
    2. Replies
      2
      Views
      216
      2
    3. Paul Russam

    1. Opacity map filtering 3

      • Macker
    2. Replies
      3
      Views
      300
      3
    3. Macker

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