Error | Bug Reports & License Problems

Let us know if you encounter an issue with either Enscape or your license

Whenever you encounter any issues with Enscape or your subscription please reach out to our dedicated support team directly through the Help Center or by using the Feedback button as detailed here.
    1. Enscape Toolbar icons disabled 2

      • Paul Russam
    2. Replies
      2
      Views
      2.2k
      2
    3. Rick Marx

    1. Enscape shortcut keys for solar angle and rotation not working 1

      • kulz
      • kulz
    2. Replies
      1
      Views
      1.2k
      1
    3. Demian Gutberlet

    1. Material loss error for Linked model 2

      • Thanh Chuong
    2. Replies
      2
      Views
      2.9k
      2
    3. Thanh Chuong

    1. Revit 2018.3 hanging on View Creation 1

      • truevis
    2. Replies
      1
      Views
      860
      1
    3. Rick Marx

    1. Custom Asset editor problem 1

      • Ruben
    2. Replies
      1
      Views
      1.2k
      1
    3. Demian Gutberlet

    1. Enscape exited with return code: 1 2

      • diadia
    2. Replies
      2
      Views
      1.1k
      2
    3. diadia

    1. ... and now? 3

      • EGIE
      • EGIE
    2. Replies
      3
      Views
      1.7k
      3
    3. Demian Gutberlet

    1. Decal Cutouts not Scaling Correctly 1

      • kferk
    2. Replies
      1
      Views
      751
      1
    3. Rick Marx

    1. Decal cutouts not rendering 3

      • jmQrsQ
    2. Replies
      3
      Views
      1.7k
      3
    3. Rick Marx

    1. New computer - same issue with errors and breaking SketchUp? 5

      • mlorenz
    2. Replies
      5
      Views
      2.9k
      5
    3. Demian Gutberlet

    1. Enscape cannot show Revit Decal when it's background is on horizon 4

      • Shah_Ha
    2. Replies
      4
      Views
      2.3k
      4
    3. Rick Marx

    1. Disabling restmode does not disable restmode 2

      • MatthiasL
    2. Replies
      2
      Views
      1.3k
      2
    3. MatthiasL

    1. View management 15

      • Bkhr
      • Bkhr
    2. Replies
      15
      Views
      8.7k
      15
    3. Demian Gutberlet

    1. light not correct 1

      • DeKoetsier
    2. Replies
      1
      Views
      1.5k
      1
    3. Demian Gutberlet

    1. Enscape not loading in Sketchup - Missing Visual C++ redistributable (but it's installed) 1

      • SamSB
    2. Replies
      1
      Views
      2.2k
      1
    3. Demian Gutberlet

    1. Linked Model 2

      • Khalid Noh
    2. Replies
      2
      Views
      1.6k
      2
    3. Rick Marx

    1. Enscape crash with render start up 4

      • Geoffrey Denie
    2. Replies
      4
      Views
      2.2k
      4
    3. oskarbooth

    1. It is not possible to duplicate Custom Assets 3

      • l.castelli
    2. Replies
      3
      Views
      3.3k
      3
    3. Rick Marx

    1. Weird Graphical Flickering 4

      • FS_Designer_2021
    2. Replies
      4
      Views
      9.1k
      4
    3. Clemens Musterle

    1. EXE 5

      • abcang9995
    2. Replies
      5
      Views
      3.4k
      5
    3. CML_ecraft

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