Error | Bug Reports & License Problems

Let us know if you encounter an issue with either Enscape or your license

Whenever you encounter any issues with Enscape or your subscription please reach out to our dedicated support team directly through the Help Center or by using the Feedback button as detailed here.
    1. How to Report a Bug / Technical Issue

      • Demian Gutberlet
    2. Replies
      0
      Views
      3.4k
    1. LICENSE PROBLEMS? (Students please contact education@chaos.com)

      • Demian Gutberlet
    2. Replies
      0
      Views
      3.3k
    1. Enscape Free Trial Expired? (Please see marked reply) 408

      • Lola2005
    2. Replies
      408
      Views
      149k
      408
    3. Demian Gutberlet

    1. Asset libraries load slowly 38

      • tas_1985
    2. Replies
      38
      Views
      33k
      38
    3. Demian Gutberlet

    1. 3.4 extreme loading and bad quality 70

      • Herbo
    2. Replies
      70
      Views
      24k
      70
    3. renderwiz

    1. Persistent Crashing Sketchup + Enscape 2.6.1 30

      • Travis D
    2. Replies
      30
      Views
      26k
      30
    3. Demian Gutberlet

    1. There is no shadow under the car 5

      • tas_1985
    2. Replies
      5
      Views
      4.4k
      5
    3. Demian Gutberlet

    1. (Resolved) WARNING: Enscape crashes with the latest NVIDIA drivers 47

      • Demian Gutberlet
    2. Replies
      47
      Views
      24k
      47
    3. Demian Gutberlet

    1. material browser not syncing to material selection 9

      • andybot
    2. Replies
      9
      Views
      5k
      9
    3. Ondrej42

    1. Mirrors that don't mirror 5

      • Solo
      • Solo
    2. Replies
      5
      Views
      3.1k
      5
    3. rifkin

    1. Time of Day in Movie 20

      • DGD-Duane
    2. Replies
      20
      Views
      8.1k
      20
    3. DGD-Duane

    1. Video running in reverse? 19

      • sblackburn
    2. Replies
      19
      Views
      10k
      19
    3. MHoKanePE

    1. Video editor 2nd to last keyframe change keeps shifting video duration 16

      • andybot
    2. Replies
      16
      Views
      8.3k
      16
    3. andybot

    1. Dense moire when rendering translucent cloth 2

      • reiset
    2. Replies
      2
      Views
      3.4k
      2
    3. Thomas Willberger

    1. video editor timestamp shift issue

      • andybot
    2. Replies
      0
      Views
      792
    1. Escape Rhino crash 2

      • wfcoo
    2. Replies
      2
      Views
      1.2k
      2
    3. Demian Gutberlet

    1. Material property loss & Crashes 4

      • RB_Design
    2. Replies
      4
      Views
      3.1k
      4
    3. RB_Design

    1. Video Editor / How to adjust a desired length ????? 9

      • EGIE
      • EGIE
    2. Replies
      9
      Views
      4.6k
      9
    3. EGIE

    1. Sun orientation in presets 3

      • Sheik
    2. Replies
      3
      Views
      2.9k
      3
    3. Luca Troian

    1. Wrong asset scale issue is back 2

      • Pieter
    2. Replies
      2
      Views
      2.4k
      2
    3. Demian Gutberlet

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