Sorry for making irrelevant thread but I've been trying to find where i can change my credit card information or cancel the subscription . I've been trying to find it on the main webpage and even contacted support for help but no luck. Can someone tell me where this login window is?
Subscription question
- tomson0412
- Closed
- Thread is marked as Resolved.
-
-
Hi tomson0412 you should receive invoices from our subcontractor FastSpring which are containing a link to your subscription.
After clicking on this link you should be able to perform the wanted actions.
Could you please give me your ticket number so I can check it, as I've no clue why you didn't have luck with that question.
You can send it via PM.
-
Thank you, I just found that link, they seems to be quite confusing as one in the invoice and the other one is the subscription login. I think you should have included this on your main webpage somewhere. The mail could've been lost or deleted and then people would have no way of accessing their account payment besides contacting support.