every-time i try to purchase on the web store...i get bounced back in a loop at the confirm stage....tried multiple payment methods
Edit - im based in the uk
I showed a client a project with your awesome software - and now i really need to purchase as im now under a dealine.arrrgghhh ...is there any other way to do this without using the web store
Thanks
Jamie
You can also send us an email to licensing@enscape3d.com. Which browser did you use? With the latest Edge, Chrome and Firefox, the store should work.
Hi Jamie,
our current payment provider doesn't approve Electronic Cash payment from the UK.
Please try changing your payment gateway to Paypal for now. We are already working on providing another payment gateway for our UK based customers.
Thank you for your patience.
Hey Guys
thanks for the quick response...tried with chrome browser...and already tried paypal
i will give it another go with firefox
will post back shortly
Hey
No joy i'm afraid...tried with edge and firefox and paypal again
i have also contacted my bank account provider to check there are no issues with my account and online payments - all good with this
i emailed you guys at the address provided above...would be very grateful for a quick response and turnaround....i have a client breathing down my neck
thanks
Jamie