My apologies if this is posted elsewhere, but I cannot seem to find it. In the knowledge base, it walks you through the Video Textures process and shows an animation next to it of a screen which presumably has had a video texture applied. I have followed the instructions of managing my Enscape Materials and replacing certain texture images with .mp4 files. These files however do not animate when I try to create a rendering - indeed, they do not show up at all. I can still see my base material images in the SketchUp file before entering Enscape. Any ideas what I can do to make my video textures show up/play?
PS. Context: I am an exhibition developer trying to create a black box featuring three vidoe projections and a dual, back-to-back monitor; so this is a 5-channel video that I'm trying to set up in an Enscape rendering.