Had this happen with SKP2020 and Enscape 2.9, now moved Enscape 2.9 to SKP2021 - the problem persists.
When opening the Asset Library it will not open and even block SKP from working unless I kill the Enscape.CustomAssetEditorLauncher process twice.
Had this happen with SKP2020 and Enscape 2.9, now moved Enscape 2.9 to SKP2021 - the problem persists.
When opening the Asset Library it will not open and even block SKP from working unless I kill the Enscape.CustomAssetEditorLauncher process twice.
Had this happen with SKP2020 and Enscape 2.9, now moved Enscape 2.9 to SKP2021 - the problem persists.
When opening the Asset Library it will not open and even block SKP from working unless I kill the Enscape.CustomAssetEditorLauncher process twice.
I'm sorry to hear about that. Just for testing purposes, do you also experience this problem in our latest preview? Also, when you run the Enscape installer again and in the first window of the installation process, where you will see the checkbox named 'I accept the terms in the License Agreement' make sure that is checked. This will enable the Advanced button which you should then click to proceed to the next window which will offer you the option to install for all users of the machine.
Let me know if that doesn't make any difference.
I have de- and reinstalled numerous times - for one user and for all users - and it didn't make any difference. Unfortunately due to my schedule I currently can't test the preview. Is there anything else I can do?
I have de- and reinstalled numerous times - for one user and for all users - and it didn't make any difference. Unfortunately due to my schedule I currently can't test the preview. Is there anything else I can do?
I'm sorry to hear about that and thanks for getting back to me. You can send in a feedback report as well, plus leave me a DM with your e-mail used to submit said report, I'll have a look then.
I got everything. Thank you so much - I'm afraid, since I have not seen this problem before, I will have to forward this to our developers for further troubleshooting. We have to ask for a bit more patience in this regard.
Still happens in 3.0 preview 2.
Still happens in 3.0 preview 2.
Good to know, thank you! The ticket is still with our developers. I'll be getting back to you once I got a reply!
Well, I haven't changed a thing, yet the bug is gone now. I have no idea what caused this but to be honest: as long as it stays that way I'm not going to ask.
Well, I haven't changed a thing, yet the bug is gone now. I have no idea what caused this but to be honest: as long as it stays that way I'm not going to ask.
I'm glad to hear that - should it come back, please let me know of course and we'll dig deeper!
Had this happen with SKP2020 and Enscape 2.9, now moved Enscape 2.9 to SKP2021 - the problem persists.
When opening the Asset Library it will not open and even block SKP from working unless I kill the Enscape.CustomAssetEditorLauncher process twice.
since SKP2021 and Enscape V 2.9.1+34079 the same problem here. Try to uninstall and install and nothing happen. anyone know something?
since SKP2021 and Enscape V 2.9.1+34079 the same problem here. Try to uninstall and install and nothing happen. anyone know something?
Would be great to then also receive feedback from you please: