User Account (Login)

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  • Hello


    I am not able to start a License using my User Account, it says: Login has failed/Login ist fehlgeschlagen

    I have tried multiple times to reset my Password but the same error keeps showing up.

    I am also logged into my customer-center account and i have two available floating seats assigned.

    What am i doing wrong?

    • Official Post

    I'm very sorry to hear about that - please in such cases contact licensing@enscape3d.com especially since this topic involves handling and sharing confidential information. You will receive a response in 1-2 days tops. Let me know in case you have any other inquiries though!