Problems loading Cloud Panoramas

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  • Hello,

    I am having problems loading some Cloud Panorama links.

    They seem to work fine if I open them in the PC I am remoting to (using Remote Desltop) but they cannot load if opening them locally as it is locked with a black screen and spinning wheel.

    Screenshots below from the same Enscape page containing a pano opened in the RDP session and locally.

    What might be happening?

    Thank you in advance.

    • Official Post

    Thanks a lot for your report jagostinhoCT and Rebrand0778 , I'm sorry to hear about that.

    In the very first instance, and I know this may seem trivial but, does it perhaps load after giving it a bit more time? Any chance that the internet connection itself is perhaps slow? If that doesn't explain it, would there be a chance to send us one of those problematic panoramas via the cloud URL? If the project is confidential, gladly via a DM.

    EDIT: Thanks a lot jagostinhoCT , I saw that you already kindly provided me with some panoramas, thank you very much, we'll investigate this further now!