Enscape Free Trial Expired? (Please see marked reply)

REMINDER! If you encounter any issues with Enscape (e.g. crashes, installation problems) or your subscription please reach out to our dedicated support team directly through the Help Center or by using the Support button as detailed HERE! Thank you for your understanding.
  • Just tried installing the enscape extension into Sketchup after I downloaded the free trial and it says there is 0 days left. Is there a way to solve this? My machine finger print is qzC+82RWuY4U7vqJ/BtOPISf49m+GVJzFb5LJ8P93w0=

  • Please check your direct messages, we can of course make an exception this time.


    Please try again now, your trial time should be reset.

    Hi Demain,

    Thanks for your response, however I am still unable to use the trial. The message says I have an invalid license. I have only been able to use the trial once on the same day that I downloaded it which is 16/05/2023, would I be able to to have the trial license reviewed and renewed to start from today please?

    Thanks :)

  • Hi Demain,


    I also have same problem. I downloaded free trial of enscape on the desktop my workplace today, but it is saying that the license has expired.


    here is my code:

    rB/MVu62h7Jy6eQVONYgA16lEY5PVuRVpZ6SFwCvcno=


    I would really appreciate your help.

    • Official Post

    Hi Demain,

    Thanks for your response, however I am still unable to use the trial. The message says I have an invalid license. I have only been able to use the trial once on the same day that I downloaded it which is 16/05/2023, would I be able to to have the trial license reviewed and renewed to start from today please?

    Thanks :)

    Please also kindly check your direct messages. :)

    Just tried installing the enscape extension into Sketchup after I downloaded the free trial and it says there is 0 days left. Is there a way to solve this? My machine finger print is qzC+82RWuY4U7vqJ/BtOPISf49m+GVJzFb5LJ8P93w0=

    Kindly try again now and you should be able to make use of another 14 days of trial time.

    • Best Answer
    • Official Post

    Attention to anyone who requires a trial reset:

    To have your trial reset, please kindly get in touch with our support team directly via our Help Center as detailed here:

    How do I contact the support teams directly?


    Excerpt of interest:

    "You can create a support ticket through the Help Center. Simply click the "Submit a request" link at the top of the page. Log in with your existing Enscape account, or if you don't have one yet, you'll be prompted to create one."


    Trial time reset requests will thus also not be processed via the Forum anymore.


    Any other questions not directly related to a trial reset but the trial itself can be posted here.

  • Demian Gutberlet

    Changed the title of the thread from “Enscape Free Trial Expired” to “Enscape Free Trial Expired? (Please see last reply)”.
    • Official Post

    Hi my free trial just expired again, is it possible to get a renewal again for the free trial? Thank you




    Machine fingerprint: O72pNzWZBg55lTfovXoLwxSWkXHpRrj2ziMKj2KhbfY=

    Please refer to my reply just above you - It is unlikely I'm afraid that we'll be able to renew your trial twice but you can still elaborate why you require an additional 14 days and we'll see what we can do.

  • Hey everyone,

    I just downloaded Enscape free trial today but I everytime I try to use it, it requires me to enter the license key

    I checked in "Manage Licenses" and it says that my license has expired even though I just downloaded it today

    Before this, I was using student free license but it just expired several months before

    Can anyone help me?

  • Demian Gutberlet

    Changed the title of the thread from “Enscape Free Trial Expired? (Please see last reply)” to “Enscape Free Trial Expired? (Please see marked reply)”.
    • Official Post

    Hey everyone,

    I just downloaded Enscape free trial today but I everytime I try to use it, it requires me to enter the license key

    I checked in "Manage Licenses" and it says that my license has expired even though I just downloaded it today

    Before this, I was using student free license but it just expired several months before

    Can anyone help me?

    Welcome to our Forum.


    In order to get a trial time reset please kindly reach out to us via the feedback button or help center:

    How do I contact Support?


    Thanks a lot in advance.