Enscape 3.0 and Revit Worksharing

MichaelRensing · Mar 22nd 2021

I am running into a bug that crashes Revit. Looking in the log files, it seems that there is an element ownership issue causing the crash.

Code

' 2:< Error posted: 
' 2:< Can't edit the element until "user_name" resaves the element to central and relinquishes it and you Reload Latest. 
'  0.685262    2:<<EndOrAbortUndoTransaction()--end of transaction checks;DOPT; 
' 1:< Error dialog data for transaction Save Preset In Document in Host document 
' 1:< Error: Can't edit the element until "user_name" resaves the element to central and relinquishes it and you Reload Latest. 
' 1:<       1 : Data Storage Elements :  : Enscape.EmbeddedSettings : id 2695848 
' 1:< Error dialog summary 
' 1:< Error: Can't edit the element until "user_name" resaves the element to central and relinquishes it and you Reload Latest. - 1 times 
'H 22-Mar-2021 13:16:23.536;   1:< 
Jrn.Data "Error dialog"  _
        , "0 failures, 1 errors, 0 warnings"

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Demian Gutberlet · Mar 24th 2021

MichaelRensing , welcome to our Forum! I'm sorry to hear about that - can you additionally send in a feedback report then:
https://enscape3d.com/communit…sing-the-feedback-button/

For context, you can simply include the link to this thread in the submission form before sending us the report.

Thank you in advance, that will be very helpful for troubleshooting the cause behind this.

snowyweston · Sep 15th 2021

Hi!

I've just run into this aswell - albeit (thankfully / touch-wood) without a crash...

switching a live enscape session between two-point/ortho/perspective whilst in a workshared model invokes workset borrowing/ownership conflicts -

querying the ElementID of the error/warning highlights the 'Data Storage Elements' workset is being used by Enscape in some manner - differently (now) to how (if at all) it did in the past.

Yes, one can "cancel" the workset prompt, see the camera change in Enscape, and proceed (without placing the request) but before we start to see crashes, or find this becomes even more of a nuisance (on bigger projects with longer sync' times) - and noting the age of the OP, could I ask this be looked at (again) soon-ish please.

Thanks

(Enscape 3.1.0.51825 on Revit 2021 21.1.21.45)

snowyweston · Nov 18th 2021

sorry to bump, but we're still seeing this (now on 3.1.2.55592) - any news on it being looked at?

Demian Gutberlet · Nov 23rd 2021

Thanks for the Feedback snowyweston . In the first instance, would you be so kind as to also send in a Feedback report? Just to make sure we have that available in case we require it for further troubleshooting anyway.

Before sending in the report, please kindly also mention my name and especially a link to this thread in the submission form so that it reaches me directly, and/or so that my colleagues have an easier time understanding the context.

I appreciate it, thank you again in advance.

jtull · Dec 9th 2021

We have been running into this as well. is there a fix coming in the foreseeable future?

Demian Gutberlet · Dec 14th 2021

Quote from jtull

We have been running into this as well. is there a fix coming in the foreseeable future?

Welcome to our Forum.

After further analysis, this is a behavior that we'll tackle with release 3.3, or a preview beforehand. If you experience crashes though, instead of just an error message, please also send us a Feedback report as detailed here.

Joshua Stellini · Apr 19th 2022

Quote from Demian Gutberlet

Welcome to our Forum.

After further analysis, this is a behavior that we'll tackle with release 3.3, or a preview beforehand. If you experience crashes though, instead of just an error message, please also send us a Feedback report as detailed here.

Hi Demian,

Sorry to revive an old thread. Curious to know whether this issue is resolved with the release of 3.3? I cannot see anything explicitly stated in the Enscape changelog.

Marco Difo · Jul 21st 2022

The same problem still occur in 3.3.1 version. Do you have any information for the solution?

Goncalo Pereira · Aug 2nd 2022

Hi all,

Still having the same issue on Enscape version 3.3.1. Editing the view from Perspective to Two Point or Orthographic.

Also, this is only an issue if there are two users trying to change these settings at the same time. It hasn't caused crashes on our end yet.

Goncalo Pereira · Oct 7th 2022

Rick Marx

Please also see this thread on issue created on the other thread.

Same thing still on Enscape 3.4, Revit 2020 and Revit 2021.

Thanks

RE: Enscape 3.2 CRASHING MAIN Thread (Please post here)

Pieter · Oct 7th 2022

We also run into this, but it's just one of many cases where worksharing and Enscape are not working well together.

I believe the root cause is that Enscape stores all its data on a single location (in a custom Data Schema) instead of splitting it up in smaller chunks that can be edited by multiple users simultaneously. As soon as a user makes a change to one of Enscape's settings, it automatically checks out the entire system.

Other issues we're seeing: getting stuck in endless "user X has requested you to sync" loops, crashes, loosing settings (for example the "linked visual preset" constantly resets if we have more than one user working in a model).

Enscape is the only render engine that should (in theory) easily allow us to work with more than one person on a single model inside Revit (different from for example Lumion or Twinmotion where as far as I am aware, that is not possible). It's so unfortunate to see this advantage is starting to fade (the issues described here were introduced 5 versions ago with 3.0) .

At one point we will have no choice but to give up hope that this will ever gets fixed, at which point we will have to consider Enscape on equal footing with Lumion and Twinmotion when it comes to worksharing. A real shame.

Goncalo Pereira · Oct 7th 2022

Hi Pieter,

By reading on what are Data Storage Elements, apparently that is the point. The developers can tap into this API to create bubbles instead of spreading the borrowing across multiple parts of Revit. At least this is my understanding of it.

Have a go at 3.4. The issues are still there, but on our testing but no more crashes for far. If you do test this, let me know of your findings.

Pieter · Jul 19th 2023

Demian Gutberlet any e.t.a. on this? I have multiple teams working towards deadlines atm and they are all struggling with this. I'm not talking about adding an extra 5% to total time spend on visualization but rather double or even triple. This issue has existed since Enscape 3.0 and 3.4.3 (that had a limited scope fix for this) has not resolved it for us. And of course 3.5 also has the same issues.

joeykeys · Jul 20th 2023

What is actually going on with Enscape? Remembered it used to be rock solid back in 2.9.

Pieter · Jul 20th 2023

In my opinion there's been a lack of focus since 3.0. New features barely get improved, bad bugs stay around for years without getting addressed, features seem to be less aligned to popular user requests...

Demian Gutberlet Mar 23rd 2021