"Licence key can't be achieved" ?

  • Hi,


    I am a student and my license key is not being achieved, the information that pops up is:

    " Your license is applied, but could not be achieved because you've exceeded the number of seats for your license. You can try to deactivate your" the escape extension has asked me to contact a license manager or extend my extension?


    I did have Enscape on my laptop, but I have uninstalled it and now installed it on my PC but I am having this problem. Would appreciate your help :)


    Thanks, Mags

  • Rick Marx

    Approved the thread.
  • In such cases please contact educational@enscape3d.com for further support when it comes to this - they will help you out in notime. :)