我的enscape 无法使用 请求帮助

zpk , welcome to our Forum - next time before posting something, please kindly translate your message to us into English so everyone here can read what you are saying.

Furthermore, regarding the issue itself, in such cases please always feel free to send in a feedback report:

https://enscape3d.com/communit…sing-the-feedback-button/

My team will be gladly assisting you further with your problem afterwards. Thanks a lot!