The enscape plugin in sketchup is faulty

REMINDER! If you encounter any issues with Enscape (e.g. crashes, installation problems) or your subscription please reach out to our dedicated support team directly through the Help Center or by using the Support button as detailed HERE! Thank you for your understanding.
  • Hello enscape administrator!

    I am a final year architecture student working on a graduate project.

    Today I start sketchup and click on enscape materials, the message panel "Unable to excute command / Invalid window handle" appears.

    I use the student code that the administrator sent via email:

    Do not know how that error is fixed, please support me

    Hope you support me soon.

    Sorry my English is a bit bad

    Thanks all

    • Official Post

    Welcome to our Forum and sorry to hear about that!

    In that case please definitely send us a dedicated feedback report. Also, make sure to use our latest release if you have problems with the preview and vice versa.