Hi, we are having an issue with Enscape (Revit Plugin) on our Dell with intel core i9-9900k CPU @3.60GHZ, with display adapter NVIDIA GeForce RTX 2080 SUPER.
Whatever Revit version we try, the software window opens but the loading screen in Revit remains at 5%. Then, wherever we click on the screen, both programs turns unresponsive.
We did our usual troubleshooting, updated graphic card drivers and whatnot, without any result.
Do you have any advice for resolving this issue?