Enscape-3.1.0-preview.5+44536 With NVIDIA GeForce RTX 3060

When you say its not working, can you give some more detailed information as to what you are doing and the behavior you are getting?

If you are getting any error messages, can you provide screenshots of these?

Thanks in advance,

goncalo.t3 , just to make sure, your GPU is working fine in other applications/games? Also, please make sure that Enscape does actually use your graphics card, sometimes it tries to use the Intel On-Board graphics instead (only if you do have an Intel chip built inside of course):

https://enscape3d.com/communit…dgebase/multi-gpu-issues/

If that doesn't do the trick, kindly send us your log files manually too:

Enscape main plugin log files:

C:\Users\%USERNAME%\AppData\Roaming\Enscape\Data\Logs

SketchUp plugin log files:

C:\Users\%USERNAME%\AppData\Local\Temp\Enscape\Logs\EnscapeSketchupPlugin

You can just place all the files that are contained in these folders into a .zip file and send these to us.

Quote from goncalo.t3

Demian Gutberlet

I only have 1 graphic card, and all the other applications/games are working fine.

How can i send you the Zip file with the logs?

Since it should be a small .zip file you can just attach it with your next reply. Thank you in advance!

I'm sorry to hear that - you can also upload it via wetransfer.com then and share the link with me. Thank you!