Dear Forum Community,
if you have any licensing problems and/or questions licensing-related, please first contact licensing@enscape3d.com. Or, if you're a student, please contact student@enscape3d.com before posting any issues here in the Forum - should you not receive a response after about 10 days, you can share your problem in this thread here as well, for example, if you've forgotten to revoke your fixed-seat license before moving it to a new/newly formatted machine.
We'll do our best to assist you with your matters as quickly as possible.