License Problems/Questions Main Thread

Hi Demian.

Not long ago, I submitted a renewal request (not quite sure where to do it, I simply re-applied for the student license. It's been almost a month since I submitted the request and getting no response so I resent another application today. However, the previous license is expired and the Final presentation is approaching really soon. Could you help renew my license asap? Thanks. Registered Email: myun6100@uni.sydney.edu.au. From the University of Sydney.

Brian

Hi brianmhyung

Welcome to our forum!

I see my colleague has already extended your educational license shortly after posting this.

Hello! I am a student and I have applied for a renewal license and I haven't; received a license key yet. Can you please please send it as soon as possible since I have a final and I have been desperately waiting for the license key for a while now. Thank you. My student email is 1065246@students.adu.ac.ae

Hi Lalithyap

I see your license has been renewed already.

If there is anything else we may help you with, let us know.

Hi

I have the same problem. I have applied for a renewal license and I haven't received a license key yet. I need to do my project and I can't do it without enscape. I would be grateful for a quick response. My student email is s179853@student.pg.edu.pl

Hi Blanka

I see your license has already been renewed at this moment.

You don't need a different key for that, this will simply extend your current one.

Hi !

I understand that you are getting tons of messages but I was wondering if you could assist me with my Enscape License?

The license is deactivated because I have exceeded the amount of seats for the license?

What does this mean, and would it possible to receive some aid for resolving this issue?

The key is:

<REMOVED FOR SAFETY REASONS>

(If I could get help as soon as possible I would be forever grateful as I have a deadline in a few hours... :,) )

Thank you in advance!

Kind regards

Thank you so much Demian!

Actually, I was trying to deactivate the license but couldn't find it under the Licensing tab. Hopefully this doesn't happen again, but in case it does I will try again!

Have a nice day!!

Hello, I have received an email with my license key but it does not work at all for activating the product.oened an isu with the number 00906357. Please help!

Hi Miruna Radulescu

Welcome to our forum.

In that case one of my colleagues will help you as soon as possible in the ticket.

Hello, I have a problem with my student license, firstly I had to format my pc, cause a virus infection, and I've re-install rhino and enscape, once I try to activate Enscape using the key sent me few months ago, enscape show me a notification that my license is aplied but is not activated cause I exceeded the numbers of seat, can you help me to solve this issue, cause I can not deactivate the used license because i am using the same pc, but my pc was formated. helpme i have a presentation very soon. thanks

Hi CGutierrezR

Welcome to our forum.

I have reset your license, you should have no issue reactivating it again.

I just changed from network license to singel online and then all my previous cloud storage is suddenly no logner avable to me.

The links to web standalones an panoramas (that i saved in notes and lijks) are still working. But I can't access and remove them or re download the panoramas for instance.

Hi there, I also have a problem with my student license, I had to format my laptop, and I re-installed sketchup and enscape, Im trying to activate my Enscape with the 24months license key sent to a couple of months ago but it is telling me that my license is applied but is not activated cause I exceeded the numbers of seat, can you help me to solve this issue, cause I can not deactivate the used license because I am using the same laptop but my laptop was formated. Hope I can hear from you guys asap, my thesis is approaching   Rick Marx  Demian Gutberlet

Hello, I have a problem with my student license, firstly I had to format my pc, cause a virus infection, and I've re-install rhino and enscape, once I try to activate Enscape using the key sent me few months ago, enscape show me a notification that my license is aplied but is not activated cause I exceeded the numbers of seat, can you help me to solve this issue, cause I can not deactivate the used license because i am using the same pc, but my pc was formated. helpme i have a presentation very soon. thanks. Thank you. My student email is aktaria.315180221@stu.untar.ac.id

Hi noelleclarisse and Aktariaokt

I have reset your license activations, you should have no issue using it again!