Wont Render Properly

SSB1995 · Jul 8th 2018

When I try to render a video, the entire video ends up looking like the attached screenshot. This happens on two different PC with up to date drivers and Enscape version 2.318185.903. They are both Titan cards with one being the V and the other Xp. Any idea what I may be doing wrong?

Alexander Devaykin · Jul 9th 2018

Hi SSB1995

Which video settings are you using when exporting video (resolution, compression quality)?

May I ask you to perform some tests?

- Try to export video in "Window" resolution and some predefined not 4k resolution

- Try to export with "Lossless" compression quality if changing resolution won't help

Thanks for the feedback!

SSB1995 · Jul 9th 2018

Hello,

I sent two crash reports for attempting to render per your suggestion. Since both times it crashed was on different models, PC and video cards, I think it may be an issue with the Nvidia Titan drivers? I have a Titan V and an Xp. Not sure, I may go back to a previous Enscape version to see what happens.

Alexander Devaykin · Jul 10th 2018

Thanks for the report, SSB1995

You are not alone with this crash, we've seen similar problems from users with the other GPUs. We are working on resolving this issue.

Trying out an older version is also a good idea. Let me know if it works ok or crashes too.

Alexander Devaykin · Jul 17th 2018

Hi SSB1995

any status updates from your side? Still crashing? Older version?

SSB1995 · Jul 21st 2018

Hello,

Sorry I didn't see this response. Yes I did install an older version and this solved the issue. Thank you.

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