Cannot see license

  • Hi,


    Just received a mail with the following >

    Please follow this link to set up a password and confirm your account:


    After registering the new password I was send to a "Welcome to your Enscape account"....which is totally empty with no license.


    How do I get or see the license or the license number?


    Whenever I see the license, do I need to install the demo first then go to Enscape manage license and then type/copy paste the license?


    A quick answer would be nice.


    Regards



  • I'm sorry to hear about that Fiat500 , this is a subject that is best discussed via the created ticket which was sent to our licensing department. That ticket has already been assigned to a colleague. You should receive a dedicated reply with further troubleshooting steps or a solution in a couple of hours. Please stay tuned and thank you for your patience!


    EDIT: You already received a reply with your license and further steps!