Cannot see license

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  • Hi,

    Just received a mail with the following >

    Please follow this link to set up a password and confirm your account:

    After registering the new password I was send to a "Welcome to your Enscape account"....which is totally empty with no license.

    How do I get or see the license or the license number?

    Whenever I see the license, do I need to install the demo first then go to Enscape manage license and then type/copy paste the license?

    A quick answer would be nice.


    • Official Post

    I'm sorry to hear about that Fiat500 , this is a subject that is best discussed via the created ticket which was sent to our licensing department. That ticket has already been assigned to a colleague. You should receive a dedicated reply with further troubleshooting steps or a solution in a couple of hours. Please stay tuned and thank you for your patience!

    EDIT: You already received a reply with your license and further steps!