New computer - same issue with errors and breaking SketchUp?

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    Not sure how this is possible, but the exact same thing happened on my previous work computer. They purchased me a new laptop and set up, and now the same type of thing is happening. In both cases, I began getting errors in Enscape, while rendering/saving a view. It came about previously after using the computer for a year or more, though I did regularly update Enscape. Once Enscape starting crashing, my SketchUp wouldn't even start up without a Bugsplat. Now, new laptop, just started a project and got an Error Code: 7 and TDR upon render. Closed that dialog box and got NVIDIA OpenGL Driver Error Code: 3. A third pop-up says Enscape is using the GPU from NVIDIA and gave options to ignore, close, switch graphics cards, download GPU drivers...

    And, like before, now my SketchUp won't start anymore. Straight to BugSplat.

    mlorenz , it would be fantastic to receive a dedicated feedback report from you please so that we can further troubleshoot this:

    https://enscape3d.com/communit…sing-the-feedback-button/


    I'm sorry you're experiencing this, but we'll be glad to resolve this issue as quickly as possible after receiving the report. Also, a warm welcome to our Forum! :)

    Quote from Demian Gutberlet

    mlorenz , it would be fantastic to receive a dedicated feedback report from you please so that we can further troubleshoot this:

    https://enscape3d.com/communit…sing-the-feedback-button/


    I'm sorry you're experiencing this, but we'll be glad to resolve this issue as quickly as possible after receiving the report. Also, a warm welcome to our Forum! :)

    I'm sorry to say that I have had 3 reports of this issue today in my company, using both Sketch UUp Pro 2021 and Revit 2020. I have updated all GPU drivers and also done clean installs of Enscape but the issue persists.

    Let me know if you need some information from us.

    Thank you

    Masterdoddy , in that case, have you send in some feedback reports as mentioned? At this point you probably have and my team was able to assist you? Let me know kindly, thanks a lot in advance.

    Quote from Sh3ny8nG

    Was there a resolution to this TDR Error Code 7? I have a Revit user getting this error report and crash.

    This can be caused by a couple of things and that user should also definitely send us a Feedback/Error report if he hasn't already that is. Through the report we can analyze this problem as quickly as possible.