Enscape assets not appearing in Enscape render

Marshallae · Aug 3rd 2021

Hi,

I'm drafting a garden design at the moment. I dropped a few Enscape assets into my model to see how they looked and to get a sense of scale. I can see them in VW, but when I launch Enscape itself they aren't showing. I've never experienced this before - any idea what's going wrong? I've attached screenshots of both. I put a tree and a person, neither of which are showing.

Julian Hangstoerfer · Aug 5th 2021

What class is the asset set to, what visibility does that class have and what is the active class?

We currently have a bug where the assets don't show up when the active class is the one from the asset and the class is set to grayed out or hide.

Marshallae · Aug 9th 2021

Hi Julian,

The assets are set to class 'none' which is the same as the other elements of the design (Vectorworks 3d shapes like the slabs etc). When I changed the 'none' class to visible in VW it has now started showing in Enscape too, so thanks for that, this has worked to resolve the issue.

Julian Hangstoerfer · Aug 9th 2021

Quote from Marshallae

Hi Julian,

The assets are set to class 'none' which is the same as the other elements of the design (Vectorworks 3d shapes like the slabs etc). When I changed the 'none' class to visible in VW it has now started showing in Enscape too, so thanks for that, this has worked to resolve the issue.

I'm glad I could help, the underlying issue should be fixed in the upcoming releases as well.