Just installed 3.2 and substantially freezes my PC

1st Official Post

    3.1 was working fine this morning.

    Than I got the tip that 3.2 is just out and immediately installed.

    When launched the loading bar stops at 5% and the only thing I can do is to move the mouse pointer, not even CTRL+AT+DELETE to try to delete the process.

    I had to push the physical power button.

    Tried 3 times, same result.

    Anybody in the same situation?

    Could it be that I'm using Win7?

    I have also 2x GTX 970, but actually the monitor is driven with a GT 740.

    I will try to downgrade back to 3.1.

    Any advise on how to solve this?


    Thank you in advance,

    Gio

    • Official Post

    Welcome to our Forum!


    I'm afraid, we do not support Windows 7 anymore. Under some circumstances, Enscape could still run under Windows 7 but we will not offer any further official support for this version - We would therefore highly recommend upgrading to Windows 10, or even Windows 11 now. And I do hope that will be a possibility for you of course! In the end, this upgrade will of course make your machine more future-proof overall when it comes to further releases after 3.2 and so on as well.