Hi there, it is basically impossible to work with enscape 3.2; it keeps crashing archicad, how to reload the old enscape version? Help needed, because I cannot finish my current project..
impossible to work with enscape 3.2; keeps crashing archicad, how to reload the old enscape version?
- Normaalkracht
- Thread is Unresolved
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I have exactly the same issue...
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same issue. Enscape 3.2 crash when try to export screenshot..
was ok with 3.1 -
I'm sorry to hear about that.
You can acquire a (or the) previous release here. And to anyone who generally experiences crashes with 3.2 please be so kind as to send in a Feedback report with your log files. That will allow us to troubleshoot and resolve this problem for you as quickly as possible. Thank you in advance!
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thank you for thr reply, it crashes while placing assets, it also crashes when I click on the render button.
We will check out your report - Thanks as well for the additional feedback.
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Hello, same problem for me. Enscape 3.1 works fine, but when I start 3.2 Archicad crashes immediately while "exporting geometry and materials". I already sent the crash report. Hope you can help! Thanks.
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Hello, same problem for me. Enscape 3.1 works fine, but when I start 3.2 Archicad crashes immediately while "exporting geometry and materials". I already sent the crash report. Hope you can help! Thanks.
Highly appreciated, thanks!
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The Same here
Enscape 3.2 crashes ArchiCAD soon after starting Enscape. Reinstalled several times. Sended LOG Files to support.
I am going back to 3.1 which Installation file I saved for me.
You should better put it back from the downloadpage, replace it with 3.1 and take enough time to fix 3.2.
It coasts to much time this game with install, reboot, reinstall several times and writing with support.
Have a nice day
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Same here. Crashes on launch of 3.2 from archicad. Have to rever to 3.1 for it to work. From Sketchup works fine.
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Any news on a solution for the crashes in Enscape yet?...
Same here. Crashes on launch of 3.2 from archicad. Have to rever to 3.1 for it to work. From Sketchup works fine.
I can not find any reports tied to the e-mails you've used for this Forum - Please send in a Feedback Report so that we can give you either a solution or find out the cause behind your crashing.
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I can not find any reports tied to the e-mails you've used for this Forum - Please send in a Feedback Report so that we can give you either a solution or find out the cause behind your crashing.
Thanks Demian, I've received a reply to my report (via my work email) with a fix suggesting the new hotfix for Nvidia drivers, I''ll give iot a go when I get some time in the next couple of days.
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I can not find any reports tied to the e-mails you've used for this Forum - Please send in a Feedback Report so that we can give you either a solution or find out the cause behind your crashing.
I will sent the same reaction via feedback: We installed the latest nvidia driver 497.09 buit still encountered problems (i have nvidia rtx 3080 on a windows pc btw). Is this a newer hotfix?
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I've also not been able to run Enscape 3.2 (63301) on my files. It crashes pretty quickly after the splash screen. I made sure i had the latest Enscape and then updated my Nvidia drivers. Still not working.
I did open a new file from template and was able to run Enscape on that file, though.
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I will sent the same reaction via feedback: We installed the latest nvidia driver 497.09 buit still encountered problems (i have nvidia rtx 3080 on a windows pc btw). Is this a newer hotfix?
I can see that this was caused by the currently circulating faulty AMD chipset drivers.
Since you mentioned it's resolved now, let me know still in case you require any further help in the future.I've also not been able to run Enscape 3.2 (63301) on my files. It crashes pretty quickly after the splash screen. I made sure i had the latest Enscape and then updated my Nvidia drivers. Still not working.
I did open a new file from template and was able to run Enscape on that file, though.
I've sent you a reply in the created case of yours - Thanks a lot for troubleshooting this with us together to find a solution for your particular problem as soon as possible.
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I can see that this was caused by the currently circulating faulty AMD chipset drivers.
Since you mentioned it's resolved now, let me know still in case you require any further help in the future.I've sent you a reply in the created case of yours - Thanks a lot for troubleshooting this with us together to find a solution for your particular problem as soon as possible.
Thank you for solving the problem, it was indeed an AMD Driver issue
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So how can we solve the problem?
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So how can we solve the problem?
I've checked your report, and unfortunately in this case it's not related to the AMD chipset drivers since you have an Intel Chip installed in your machine - We're still in the process of analyzing your log files, but will get back to you again as quickly as possible through the created case/ticket.
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I've checked your report, and unfortunately in this case it's not related to the AMD chipset drivers since you have an Intel Chip installed in your machine - We're still in the process of analyzing your log files, but will get back to you again as quickly as possible through the created case/ticket.
Okay, thanks. Maybe good to mention that the problem is not occurring with empty or small Archicad files. And now I'm gonna install Enscape 3.3 preview. Maybe it's my lucky day....
