Okay, thanks. Maybe good to mention that the problem is not occurring with empty or small Archicad files. And now I'm gonna install Enscape 3.3 preview. Maybe it's my lucky day....
3.3 Preview crashes the same way like 3.2.
Okay, thanks. Maybe good to mention that the problem is not occurring with empty or small Archicad files. And now I'm gonna install Enscape 3.3 preview. Maybe it's my lucky day....
3.3 Preview crashes the same way like 3.2.
3.3 Preview crashes the same way like 3.2.
Yeah, I noticed. It was not my lucky day. So we'll have to wait until further notice.
Having the same issue here.
Latest build of Enscape 3.2
Latest ArchiCAD 25
Most up to date NVidia Drivers
Something with Geometry, if I start with nothing I can get into enscape, any big, existing models, always crash I may try one element at a time, but I have some big models that used to work and now they don't.
3.3 Preview crashes the same way like 3.2.
Same experience, small empty files no issue, bigger files, keep crashing. I moved from TM because Enscape was stable, but I have some large projects in progress where clients are looking for updated renderings and it's a no go.
Hello,
Same issue. Enscape 3.2 crash when I try to open it with Archicad 22.
It’s not occurring with empty or small Archicad files.
What can I do ?
(GeForce RTX 3070)
spryan , David AtDAO , welcome to our Enscape Forum.
If you have not already, please also send in a Feedback report with your log files so that we can get behind the exact cause(s) of your issues. That would be very helpful, so your cooperation is much appreciated.
Same experience, small empty files no issue, bigger files, keep crashing. I moved from TM because Enscape was stable, but I have some large projects in progress where clients are looking for updated renderings and it's a no go.
Go Back to 3.1. It is still the best option for ArchiCAD users. It is stable.
Go Back to 3.1. It is still the best option for ArchiCAD users. It is stable.
Just to link our previous releases:
spryan , David AtDAO , welcome to our Enscape Forum.
If you have not already, please also send in a Feedback report with your log files so that we can get behind the exact cause(s) of your issues. That would be very helpful, so your cooperation is much appreciated.
I have done, thanks!
I m gone back to 3.1...it works.
I hope you will solve the issue with 3.2 because the new assets functionnalities seem to be very cool.
To anyone here in this thread who still experiences crashing with Enscape 3.2 and ArchiCAD, please update your Enscape to our latest second hotfix version by simply ideally uninstalling your existing version of 3.1/3.2 of Enscape (Or any other version still on your machine) and then re-installing our software using the latest installer found here (Version 3.2.0+65063).
Should this not do the trick, we'll require you to please send us a further Feedback Report so that we receive the newly generated log files. Thank you in advance.
Hello Demian,
I've tried with a big file and It works with Version 3.2.0+65063.
Hello Demian,
I've tried with a big file and It works with Version 3.2.0+65063.
Glad to hear that already!
Glad to hear that already!
Same for me. Tried some big files and no problems so far. So it seems the problem is solved.
David AtDAO Architect Spaltman You should send feedback with a link to this tread in the feedback comments.
If there is something about your rigs that is different to ours then maybe the Enscape team will be able to spot it in the logs.
Be sure to mention in your feedback that everything is working and the FD is for info only.
... stil not working properly, Amd driver reinstalled, it works for a day and then it stops working..
... stil not working properly, Amd driver reinstalled, it works for a day and then it stops working..
Just to make sure, that is still occurring using our now latest hotfix release, correct? If so, please also send us an additional Feedback report so that we can further identífy the cause behind this. Thank you.
Just to make sure, that is still occurring using our now latest hotfix release, correct? If so, please also send us an additional Feedback report so that we can further identífy the cause behind this. Thank you.
yes it is, in Sketchup2021 and Archicad 25
With the hotfix, It's working for me now. Even the big model I have,
Hi,
Since this morning when Windows performed an update, I seem to be getting runtime errors in every software package that has Enscape plugins installed. When I remove Enscape then the packages work fine.
I've downloaded the latest build, updated my GPU drivers to the latest one etc. and still not luck.
Any ideas? I'm going to attach some log files also which might help you see what's happening. I use Enscape a lot in my day to day work and have a big VR project that I need to use it for coming up
Upon further checking, I can install and use the latest Enscape 3.1 build, but none of the 3.2 builds. I really urgently need this resolving if possible. Please see attached all of my error log folders