As I say above. I cannot load the materials for some reason. I have the assets, but I get the same 'loading failed error. I am using enscape 3.2 and SketchUp 2021.
I've tried uninstalling and reinstalling. No luck.
Please help!!!
Loading failed message when I open enscape Material library - ENscape 3.2 Sketchup
- MatD
- Thread is Unresolved
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Demian Gutberlet
Approved the thread. -
MatD , welcome to our Forum.
First off, are you able to open the Asset Library, or do you also receive error messages trying to do so?
You can also try re-installing Enscape for all users on that machine of yours to make sure the installation will be complete and executed with administrator permission.
If that doesn't help at all, please send us a dedicated Feedback Report including your log files as detailed here:
https://enscape3d.com/communit…sing-the-feedback-button/
This way we'll be able to assist you further accordingly to get behind the exact cause behind this issue.
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Has anyone had any luck getting this to work? I've never been able to open the Enscape material library succesfully, including with the latest 3.3 release. A small dialog box appears in the Windows ribbon under sketchup, but nothing ever appears on screen. To unfreeze Sketchup, I have to x out of it.
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i have same problem too . I have just renewed my licences but i can not reach asset library.
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hi guys,
I am getting this error, what should I do? I cleaned the temp file but nothing changed.
sketchup 2022
enscape 3.4.1
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it allows but I still get the same error
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Hi alten
Please send us a feedback report in that case so we can further investigate this issue.
Please also add a link to this thread in the description for context.
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I want to use Enscape materials. I open the Enscape Material Library window, I select one material, I click Import Selection button and I see error message box. It says that An error occured while importing materials. Some materials could not be imported. I try another materials in another category, nothing changed
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I want to use Enscape materials. I open the Enscape Material Library window, I select one material, I click Import Selection button and I see error message box. It says that An error occured while importing materials. Some materials could not be imported. I try another materials in another category, nothing changed
There might've been a misunderstanding. As per my colleague's reply above, receiving a dedicated Feedback Report would be very helpful - Please kindly check out how to submit one as detailed here:
