Saw the promo email about the 22% off annual subscription sale. IMMEDIATELY thought I'd take advantage and re-up my existing annual license. However, support tells me it is not for existing customers on an already active annual subscription. It's also in the itty bitty footer text in the email for those of you with a magnifying glass ;).
"The 22% discount is valid for a limited time only. It can't be used for renewals or existing subscriptions nor new purchases after February 22. If you are looking for offers after this date, sign up for our newsletter for product news, updates, and offers here."
- I received the email because I am already signed up for the newsletter....anyone else see the irony here?
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IMO, the 22% off promo price for a fixed seat annual license is ~$375 and I think it a reasonable price- and should be the standard. Though, it should be floating- but I digress...
Anyway, as an existing customer, I find it a negative experience to receive a "promotion" email from marketing and then find out later it's not for loyal customers like myself.