Hi there
I'm having problems with Enscape/ Sketchup and the programs have been crashing a lot recently and creating bug splat reports. I contacted Enscape and they told me to download the latest version of Enscape and also to upgrade my AMD Radeon graphics card using a specific link that they sent me. I've done both and now the problem is worse, I can't open Enscape at all. I was at least able to use it before these updates.
I have a huge amount of work to get through and am getting quite stressed. Any suggestions on what the issue is and how to resolve? I'm using a HP Envy laptop with Ryzen 4000 series 7 processor and AMD Radeon graphics card if that helps.