Panorama on iPhone/iPad - you can't look up or down

  • At work, we use Seekbeak to view panorama images. We finally tried Enscape's own panorama web viewer. It's a simple viewer that works. However, there's a big problem: you cannot look up or down on iOS devices, using a finger. You can only rotate around. This problem doesn't occur with Seekbeak, so it's not iOS limitation. In the Enscape panorama web viewer on the computer, you can look/down, using a mouse; hopefully this problem on iOS can be fixed soon.


    (understand you can do this with motion sensor, but it's just a gimmick that is only fun for a few seconds. After a while, we noticed pretty much everyone prefers using a finger to look / down / rotate when presented on Seekbeak)

  • Enscapes panorama feature DOES work on IOS.

    (The tour though may repeatedly crash though after many spots in a row)


    In order to get your accelerometer function working on safari in ios, you need to go to the

    - go to iphone/ios settings app
    - safari
    - request desktop website - make sure option is OFF for all websites (you want it to load the mobile version which has access to the sensors\accelerometer)


    This also indicates it will not work on other browsers than safari since those foreign browsers will not have access to the accelerometer.


    As a recommendation, you should also have your orientation locked so it doesn't change orientation when you turn your phone. It will work either way but it's a better experience when it's locked.

  • you cannot look up or down on iOS devices, using a finger. You can only rotate around.

  • That's right. You can only use your finger to swipe left or right. if in landscape then swiping up or down will move it left or right. This is essentially the manual method or alternate method of moving left or right.

    360' panos are meant to be used with the accelerometer of the phone meaning you need to tilt the phone up or down to see above or below (or tilt left or right to see left or right). To do that follow the instructions of the last post.

  • That's right. You can only use your finger to swipe left or right. if in landscape then swiping up or down will move it left or right. This is essentially the manual method or alternate method of moving left or right.

    360' panos are meant to be used with the accelerometer of the phone meaning you need to tilt the phone up or down to see above or below (or tilt left or right to see left or right). To do that follow the instructions of the last post.

    It seems you haven't read the first post very carefully.

  • Cheers. Have a great day!

    The point is you have full functionality. Whether you like how that functionality is applied is a seperate and personal problem/ preference. In this case then, its not a bug. It's a feature (or a feature request). Personally, I have zero problems with how 360's work on IOS in this regard.

  • Cheers. Have a great day!

    The point is you have full functionality. Whether you like how that functionality is applied is a seperate and personal problem/ preference. In this case then, its not a bug. It's a feature (or a feature request). Personally, I have zero problems with how 360's work on IOS in this regard.

    It seems that you haven't used other sites that allow actual full functionality where a user can use a finger to look down or up on iOS, not just using accelerometer. Not sure why you are defending Enscape's limitation, but it's limitation.

  • "It seems that you haven't used other sites ..."


    Its funny that you say that because I actually took images and posted them under my own website separate of enscape using my own html (super simple to implement) and the functionality is -exactly- the same. It seems to me that enscapes code is the same as what is built into the HTML standard.


    Here is an example:
    https://www.johnjlopez.com/archviz/coatue/
    its exactly the same as how its applied under enscape yet... not under enscape.


    Again, it's a feature (request) not a bug.

  • You SHOULD be able to pan 360 left to right AND 180 top to bottom, anything else isn’t fully functioning and needs fixing.

    Here’s an example of a fully functioning pano tour where you can look anywhere using you finger on mobile and mouse on desktop: https://www.tours.blockcpm.studio/chubby-cherub/tour/


    I’ve no idea what js library you used jlo but your demo doesn’t function on my iPad at all. You might want to try with this lib https://pannellum.org , as you can see from the demo on their home page you can look without any limitations.

  • "You SHOULD be able to pan 360 left to right AND 180 top to bottom"


    Why?

    It currently works using the accelerometer. On a desktop, the mouse -does- allow moving in any direction as my test on chrome on my machine shows.

    Im not saying other implementations dont have different functionality. I said exactly the opposite in prior comments.


    "but your demo doesn’t function on my iPad at all."
    It sure does on both my iphone and ipad so maybe you didn't allow the accelerometer or follow the instructions i mentioned in my first post. I just confirmed its working fine as im writing this message here.


    "I’ve no idea what js library you used"


    I used an A frame. This was the entire code used:

    ----index.html

    <html>

    <head>

    <title>PICTURENAME</title>

    <script src="https://aframe.io/releases/1.0.4/aframe.min.js"></script>

    </head>


    <body>

    <a-assets>

    <img id="PICTURENAME" crossorigin src="PICTURENAME.jpg">

    </a-assets>

    <a-scene>

    <a-sky src="#PICTURENAME"></a-sky>

    </a-sphere>

    </a-scene>

    </body>

    </html>

    -----IndexEnd


    Super simple.

  • I’m sorry, but I disagree that not being able to pan vertically manually (ie without tilting the device) is the correct functionality, you obviously believe otherwise.

    Having done over 40 pano tours we’ve found that users initially are wow’s by the gyro but soon bore of it or even find it damn awkward if they are sitting down or more importantly trying to show something to someone else.

  • I’m sorry, but I disagree that not being able to pan vertically manually (ie without tilting the device) is the correct functionality, you obviously believe otherwise.

    Having done over 40 pano tours we’ve found that users initially are wow’s by the gyro but soon bore of it or even find it damn awkward if they are sitting down or more importantly trying to show something to someone else.

    Exactly. Tilting ipad /iphone up and down just to look down / up is a gimmick that only lasts a few minutes. All clients/designers including myself use a finger to look up/down on iOS, using Seekbeak, soon after.


    I've presented Enscape pano, but the reaction was negative because they can't use a finger to look up/down. Tilting a iPad over and over gets really tiring. This is certainly limitation/bug on Enscape pano, which doesn't exist on Seekbeak.