An Standalone exe file created on my PC(revit) cannot be opened on other person’s PC.

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  • Hello


    An Standalone exe file created on my PC(revit) cannot be opened on other person’s PC.

    Even using the same enscape ver (3.2.0+65063) ,my PC can open my exe file and colleague's also.

    But colleague's PC cannot open my file just his own exe file.

    The exe files have different file size (10KB).


    The graphic boards are different between my PC and his.

    Mine :NVIDIA Quadro RTX4000

    His :NVIDIA Quadro P4000

    (Other person who has the same board can open the files.)


    Why we have different file size?

    I’d like him to open my file on his PC.

    Is there any setting to let him open the file?

  • Rick Marx

    Approved the thread.
  • Hi YUSUI


    Welcome to our forum.


    Please send us the log files for the machine that is unable to open the Exe Standalone as seen here;


    They can be found in the following folder:


    C:\Users\%USERNAME%\AppData\Roaming\Enscape\Data\Logs


    Please add them to a zip file, and send them over to support@enscape3d.com.


    Please also add a link to this thread in the mail.