Stand alone exe not running on laptops

  • We cant seem to get the executables to run on microsoft surfacebooks with discrete graphics on them.

    They run su and enscape fine.

    Cant run the program


    Windows dialog pops up and says This app cant run on your pc, to find a version for your pc check with the sw publisher.


    this is from the latest beta.

  • Hey DC8Studio , I'm sorry to hear about that. Is there any chance that you've exported these executables, which cannot run, with a prior version of Enscape, not the one you're using right now? If that is the case, could you please re-export the corresponding executables with the currently installed and working Enscape version, and try to run them again?


    If this procedure doesn't help with the problem, please send us the necessary log files which you'll find here:


    Enscape main plugin log files:

    C:\Users\YOUR_USERNAME\AppData\Roaming\Enscape\Data\Logs


    SketchUp plugin log files:

    C:\Users\YOUR_USERNAME\AppData\Local\Temp\Enscape\Logs\EnscapeSketchupPlugin


    You can Just send me everything that is contained in these folders. :) That would be very helpful, thank you in advance!