I'm facing the following issue. Reflection is missing from several glass panels, even though the family is correctly created and have no flipped normals in the model mesh. Attached is the glass panel configuration and material setup, also an export from sketchup (white as proof we don't have no flipped normals) and a draft image from Enscape.
Issue is present on multiple versions of Enscape, 3.3.1 and 3.4 even 3.5.0 preview version.
Attached in link is the window family which we use in the 3D model: https://we.tl/t-lYBWlIcmdc
Awaiting your response, thank you.