Your license could not be activated, because you've exceeded the number of seats for your license. You can try to deactivate your license in the Licensing tab of the General Settings window on your other machine.

it worked after you reset it. and few hours later, I cannot use it again.... I don't know why keep signing out and it said same thing.
even though I never use multiple computer and restart my computer (I stopped updating OS too)

Quote from summerchoi

it worked after you reset it. and few hours later, I cannot use it again.... I don't know why keep signing out and it said same thing.
even though I never use multiple computer and restart my computer (I stopped updating OS too)I

I have reset your license once again - please also get in touch with our licensing support as detailed above regarding this ongoing issue.

Quote from gpspanelo

Hello Demian,

I have the same issue, please help me. I really need it urgently for my school work. Thank you!

Machine fingerprint: 8LWRgvEw792nF7CtK/uLAmLS5ZILNmbY5pqW3nA2nhQ=

It's reset, please try again now. For any student license inquiries, kindly contact education@chaos.com just for your information.

Demian Gutberlet

…if we had a way to reset via our user account at your website, you wouldn’t have to do this as much. … just saying.

Hello, I am having the same problem...

Could you reset the licenses I have?

Quote from kimnam

Hello, I am having the same problem...

Could you reset the licenses I have?

It's reset, please try again now. In the future, you can also get in touch with licensing via our helpcenter as detailed here (or even via a feedback report) alongside posting here. Just so you know these additional options exists.

Hello! I have the same issue. I have recently reinstalled my Windows and had to reinstall Enscape too. I am a final architecture student and i need the license asap. Can you reset the license I have, please?

Quote from Gabriela2929

Hello! I have the same issue. I have recently reinstalled my Windows and had to reinstall Enscape too. I am a final architecture student and i need the license asap. Can you reset the license I have, please?

I've made an exception and just reset your student license - In the future, please kindly refer to education@chaos.com whenever you require any help with said EDU license.

Hi all! I have the same problem. I have reinstalled my Windows and have reinstalled Enscape but now i can't activete my license.

See screenshot attached.

Thanks for a solution, i think a reset on your systems.

Stefano

Quote from Stefano

Hi all! I have the same problem. I have reinstalled my Windows and have reinstalled Enscape but now i can't activete my license.

See screenshot attached.

Thanks for a solution, i think a reset on your systems.

Stefano

I've just reset your license, thanks for the post Stefano and please try activating Enscape again now.

Also so you are aware that this is an option next to posting in the Forum:

For inquiries about other subjects (new orders, billing, license issues, general questions), you can create a support ticket through the Help Center. Simply click the "Submit a request" link at the top of the page. Log in with your existing Enscape account, or if you don't have one yet, you'll be prompted to create one.

Usually this way you may often get a response back even quicker compared to here, just FYI in case you need a reset ASAP.

Hello!

I have the same problem, my key is used on multiple machines. Reset please.

Machine fingerprint 8BcCr/qM/97yW6DIhs8SF3UHvq5qJ86sDrzAMy/Iw/k=

Hello, I am having the same problem...

I have reinstalled my Windows and have reinstalled Enscape but now i can't activete my license

Could you reset the licenses I have?

Quote from Yana

Hello!

I have the same problem, my key is used on multiple machines. Reset please.

Machine fingerprint 8BcCr/qM/97yW6DIhs8SF3UHvq5qJ86sDrzAMy/Iw/k=

Quote from yoon0925

Hello, I am having the same problem...

I have reinstalled my Windows and have reinstalled Enscape but now i can't activete my license

Could you reset the licenses I have?

Yana , yoon0925 your license has been reset, please try activating Enscape once more.

yoon0925 , please also make sure to get in touch with our EDU department via education@chaos.com whenever you require any assistance with your educational license in the future.

Quote from Demian Gutberlet

Yana , yoon0925 ваша лицензия была сброшена, попробуйте активировать Enscape еще раз.

yoon0925 , также обязательно свяжитесь с нашим отделом EDU по адресу education@chaos.com всякий раз, когда вам потребуется помощь с вашей образовательной лицензией. в будущем.

Demian, thank you! helped

Hi Demian,

i have the same Problem with the license but only my MSI as device,

Can you please delete all other devices so i can activate - i send an Mail to the support but wa are a bit in a hurry.

Sent you a DM - thanks a lot.

Adrian

Quote from studiopenta

Hi Demian,

i have the same Problem with the license but only my MSI as device,

Can you please delete all other devices so i can activate - i send an Mail to the support but wa are a bit in a hurry.

Sent you a DM - thanks a lot.

Adrian

Display More

Already reset Adrian! Let me know in case anything else comes up.

Quote from Demian Gutberlet

Acabei de redefinir sua licença - Há algo que você fez (como mover a licença ou algo assim) antes que esse problema ocorresse novamente? Em qualquer caso, tente ativar o Enscape agora para ver se você é bem-sucedido mais uma vez.

Hello Demian

i have the same problem. help me please

machine figerprint: 19+kFK+404TxVwrQvLi7y53kpsrhqN2rHVeBPjSfN7E=

Quote from CledsonCunha

Hello Demian

i have the same problem. help me please

machine figerprint: 19+kFK+404TxVwrQvLi7y53kpsrhqN2rHVeBPjSfN7E=

Done. Please try using Enscape again now as you should be granted a further 14 days.