It opens enscape and loads as if it works, but then I just get the secondary screen which is white when i look at the taskbar, and does not want to open up when I click it. Also the asset library is not working. I already update the graphic card driver and I download the latest version of Enscape. Please help me!!
Enscape does open , but remains an alt+tabbed white window
- anastasialouzi
- Thread is Unresolved
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Demian Gutberlet
Approved the thread. -
anastasialouzi , welcome to our Forum.
Right away, please ensure that your system meets our requirements. If so, then please also submit us a feedback report with log files as detailed here so that we can analyze the cause behind this further in detail - Thanks a lot in advance.
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Hello,
I have the same problem and I can't understand how it happens, I installed the helpers for my graphic card and it didn't work
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Hello,
I have the same problem and I can't understand how it happens, I installed the helpers for my graphic card and it didn't work
Just to make sure, does your system meet our requirements in the first place? Does this behavior also occur with some Assets from our Asset Library? If so, kindly also submit a feedback report with logs as detailed here to our technical support team which will be able to look into this further in detail.
