Educational License Reset

Quote from samuel.bastos

I reset my computer and forgot to remove my educacional license key. I send an e-mail to the support adress 3 days ago. Does anyone know how long they take to answer?

Welcome to our Forum.

I have reset your license now, you should be able to activate Enscape again as usual - In the future please also make sure to read more about our new educational program, especially once your license is expired or about to: Updated Educational Program FAQ

Quote from thijmen

Helle Demian,

I have a question. For school projects I use enscape to render my buildings and etc. But after my laptop was broken and when they fixed it I couldn't activate the license because I'm logged in on another device but that's not the case. I don't know what the issue is but I hope you do! Thanks for reading this and I hope you have a great day! Kind regarts, Thijmen

Please try activating Enscape again now as I've reset your license - Please of course also make sure to read all about our new EDU program here as well.

Quote from rp-gmp

Hello Demian,

can you please reset the EDU seats (AAC / 0084820), we were reinstalling the workstations in our student lab. I wrote an email some days ago.

thanks and regards

ruediger

It's reset! I only saw a single seat was used up, so perhaps one of my colleagues already reset it prior. In any case, if any further questions come up let me know!

Quote from bautistacrdb

Hi, I have a problem with my educational license, I took my pc to technical support and they restarted my pc, and my license stayed open in the last session, now I can't use my license. Can you help me?

Machine footprint: TzCcai/nE5jBkHmIMh3wI+Neez8d3OfzYXFEZAGaHAI=

I've reset the activation for your license accordingly, thank you!

Quote from V1scond3

Hi Demian Gutberlet I need to reset my educational license too, I formatted my Pc and forgot to desativate the license from there. Can u help me please?

Already done. Try to activate Enscape again now please.

Quote from MelvinvdH

Hi Demian Gutberlet when I try to start up Enscape in Sketchup it says I don't have a license. Yet in the main account I am checked as a licensee and the program does work how it should with my colleagues. I am logged into Sketchup with the same email address as I am logged into Enscape, what can I do to make it make the license work? The email adress is info@toptotaal.nl

I'm sorry to hear about that - Right away, is that 100% the e-mail used to acquire the license/subscription, as I cannot find any matches in our system? If so then please also simply share your license key with me through a direct message. That would be very helpful in order to locate your subscription, thank you!

Quote from roba88888

Hello, can you please reset my activation license too:) thanks in advance..

Machine fingerprint: f2lJSfs63nzlSwuaZpXqV1UIhw/ZBYpiirBrLP08B0s=

It's reset.

If you require any further assistance in the future related to educational, please make sure to contact our EDU team directly. More details you should definitely look into here: Updated Educational Program FAQ

Quote from shafeeyya

Hello, I recently reset my laptop and re-downloaded enscape. But when I want to use enscape, it says something like this.

"Your license could not be activated, because you've exceeded the number of seats for your license. You can try to deactivate your license using the Manage Licenses button in the About window on your other machine."

Thank you.

Your license has been reset, please try again now. As mentioned before, please also check out our new EDU program.

Quote from roba88888

i'm sorry but it's still the same problem I don't understand why:\

Kindly try again now. If you still experience the same trying to activate your license please let me know!