Enscape Not Responding 5%

  • Code
    1. Good afternoon,
    2. I have used enscape for a long time without problems, but today I have not been able to use it, every time I start a view it does not respond from 5%, even if the file is small.
    3. I work in Revit 2018-2019, my laptop is MSI Apache Pro, Ge Force GTX 1060, driver 416.16, Intel Core i7-6700HQ CPU @ 2.6GHz, 32GB Ram. Version of Enscape gacffa6a plugin version 2.4.18283.919
    4. Thanks for the help you can give me...
  • Hey ggonzalez085 , I'm sorry to hear about this problem.

    Could you please send us Feedback using the [Feedback] button in the Enscape context menu? Please make sure that 'Include Logfiles into feedback' is checked in the Enscape Feedback window and add your forum name or some other reference as well, so we may connect the provided data to this post. This way, we should get all the information necessary to identify the cause of these issues.

    Feedback button in Revit:

    Thank you in advance! :)

  • Thanks ggonzalez085 , I've just left you a message stating that your ticket will be forwarded to our developers for further analyzing. :) Thank you for a bit more patience - you'll receive a further response via the ticket as soon as possible.