Web Standalone not uploading

    I have figured out what the bug is. I use Enscape in SketchUp, and in SketchUp I used the Geo Location Terrain object, the object is huge.


    So if I exit Enscape in SketchUp, then delete the Geo Location Terrain object, and then run Enscape again, now I'm able to export and upload web standalone without any problem.


    Can you guys please provide a patch for this fix as fast as possible. Because I do need the Geo Location Terrain in my presentation, it shows how my building is situated in the environment.


    On a side note, if I export an EXE, the Geo Location Terrain doesn't seem to be a problem, it's just the Web Standalone that's buggy, the uploading process would slow down significantly around 50%, and when it finally finishes uploading, the web browser does not pop up and nothing happens, and nothing is added under Upload Management. I know the work around is to upload the EXE through Furioo, but that's another service I have to pay for...

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    septembertiger168 , chughes , thank you for the reports - We're aware of an ongoing issue that is currently being resolved internally in that regard, where some users aren't able to generally properly upload Web Standalones or Panoramas to our Cloud. The fix for this should be coming in the next few days.


    It may thus not be directly related to the large object in your scene, but you can still also kindly forward us a feedback report with logs just so we can be very sure that we're not overlooking anything else here, and that you're experiencing the same problem we're busy resolving.


    Last but not least and mostly for your information you can also check out our technical limitations (including a 500mb file size cap) in regards to web standalones here:

    https://learn.enscape3d.com/bl…alone-export/#limitations


    I appreciate it and thank you in advance for your cooperation too.

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    Hi Demian - Any news on getting the standalone upload error working? - It stopped working on revit 2023 and 2024 around 10 days ago........my clients love it and are really frustrated as they are really used to reviewing their designs with the web standalone. Many thanks.


    Matt.

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    Quote from mmmKmmm

    Hi Demian - Any news on getting the standalone upload error working? - It stopped working on revit 2023 and 2024 around 10 days ago........my clients love it and are really frustrated as they are really used to reviewing their designs with the web standalone. Many thanks.


    Matt.

    We're very close to providing a hotfix update to also resolve this behavior. I'm sorry of course that you had to experience this until now - I'll let you know here once more after said update has been released as well.

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    I also wanted to share a brief workaround for the time being:


    You can revert back to Enscape 3.4 which should not cause these issues - Plus, after installing 3.4, you can even try to re-install Enscape 3.5 to resolve this behavior entirely already. It's not guaranteed to work all the time but if you have the chance you can give it a try.


    The dedicated update coming soon will also include a fix for this of course, but meanwhile you can go with the solution above.


    You can acquire Enscape 3.4 or below here.