Enscape slow loading after changing the project [ #Large project #arhicad ]

Please note: Should you experience issues with Enscape or your subscription, and in case of any urgent inquiries/questions (e.g. regarding our upcoming licensing changes) please reach out to our dedicated support team via the Help Center or Support button as detailed here.
  • Enscape slow loading / or unresponsive after changing / simplifying the project (#skethup #Large project # arhicad)


    Hope someone can assist. I am using Sketchup & Enscape for a residential assembly project, a project initially created in archicad by the architecture team and then imported in sketch-up for further design modifications. It is an ongoing project, so I already have worked on renders in enscape, only that was an older version of the software. I was able to render at high quality.

    Now because Enscape is struggling when opening, if opening at all, I divided the buildings in proxies. After that enscape opens, but it takes a lot of time (10 - 30 min) and opens only when the proxies are hidden. It takes a lot of time for every move I make, so it's quite impossible to work.


    I already sent the feedback to enscape support, but the response is the same, about updating the Nvidia driver, which I already manually updated. I am working now with the latest version of Enscape and Sketch-up.

    • Official Post

    Welcome to our Forum Silvia - Thanks a lot already for updating the drivers and sending in a new report.


    Just so we're on the same page here could you also briefly update to our latest service pack 3.5.1 as you're still on 3.5? You can acquire that version here- Should that make no difference at all, then is there perhaps also a chance to share that specific scene with me for troubleshooting?


    Please alongside also briefly submit just another feedback report after updating and let me know once you've done so please.

  • Thanks a lot already for updating the drivers and sending in a new report.


    Just so we're on the same page here could you also briefly update to our latest service pack 3.5.1 as you're still on 3.5? You can acquire that version here- Should that make no difference at all, then is there perhaps also a chance to share that specific scene with me for troubleshooting?


    Please alongside also briefly submit just another feedback report after updating and let me know once you've done so please.

    Hello,

    I initialy worked using the 3.5 enscape version, then updated to 3.5.1. I didn.t see any improvment. I also made the update to nvidia card, but the probleme persisted. Here you have the request number 123507 for 3.5 version

    Even with the newest version of Enscape i was still having the same problem.