2.4 Release - Super Crashy for VR

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  • Hi there Team.

    We have been having alot of disconnects with Steam VR (VivePro) using the new version with Sketchup

    It would just drop the connection to steam VR. Restarting the VR button in SU didnt do anything.

    Had to turn VR off in SU, exit steam VR, restart steam VR, restart VR in SU.

    about 30% of the time this would crash SU.

    Weve never had this with any of the preview builds upto ending in 2.3.3

    never tried the 2.4 preview in VR

    • Official Post

    Hey DC8Studio , I'm sorry to hear about that problem, in this case, could you please send us Feedback using the [Feedback] button in the Enscape context menu? Please make sure that 'Include Logfiles into feedback' is checked in the Enscape Feedback window and add your forum name or some other reference as well, so we may connect the provided data to this post. This way, we should get all the information necessary to identify the cause of these issues.

    Feedback button in SketchUp:


    Thank you in advance! :)