Reset license key

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  • Helle Demian, sad and asd I have a question. For schosadfal projects I use enscape to render my buildings and etc. But after my laptop was broken and when they fixed it I couldn't activate the license because I'm logged in on another device but that's not the case. I don't know what the issue is but I hope you do! Thanks for reading this and I hope you have a great day! Kind regarts, Thijmen

    • Official Post

    Helle Demian, sad and asd I have a question. For schosadfal projects I use enscape to render my buildings and etc. But after my laptop was broken and when they fixed it I couldn't activate the license because I'm logged in on another device but that's not the case. I don't know what the issue is but I hope you do! Thanks for reading this and I hope you have a great day! Kind regarts, Thijmen

    Welcome to our Forum.


    No worries, I have reset your license so you'll be able to activate Enscape once more - Whenever you experience something similar in the future or you'll need any assistance with your educational license, please also simply get in touch with education@chaos.com.


    Let me know in case any further questions come up!

  • Hi,


    I'm a student at the London School of Architecture. Due to extenuating circumstances my thesis deadline was extended till the 1st of September. I have previously downloaded the Enscape trial on the 19th of June 2023, but I didn't get a chance to use it, as I had family problems during that time. Is it possible to please get the monthly trial that is up for offer? It is really important to me. I am currently living off of a hardship bursary and I cannot afford the yearly bill. I only need Enscape for 1 project, and I only need it for less than a week. I tried to get in contact through the request/ticket form but it seems to be a lengthy process and I'm running out of time. Please let me know if there is a possibility of having the trial. As proof of information above, I can send the official letter from university confirming all of this (I did include it in my ticket ID #149134 and #149289). If needed, my machine fingerprint is: rt6VxDOSY+rtb3KOPEL2Ux1MURkf7/0MDyOm9U2PZmk=


    I look forwards to hearing from you.

    Thank you.

    • Official Post

    Thank you for your post. Please check your direct messages here in this Forum, I'll provide you with a solution to make this work so no worries.


    EDIT: I just saw one of my colleagues already replied back to you via the case! Good luck with your project! :)