Enscape Not Opening in Appearances Mode

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  • I've been having an issue with one of my projects not being able to render out in Enscape in "Appearances" mode. When I set it to "Graphics" mode, the model loads perfectly fine! It's only when it's set to "Appearances" that it freezes and automatically closes out Enscape and Revit.

    I'm currently using the most up-to-date version of Revit2024 and Enscape, and my NVIDIA Quadro P6000 graphics card is at the most current version. I've attempted to change the graphics card settings in case it was a GPU issue (it isn't), I've tried multiple different export settings and views. Appearances works fine with any other projects I have, so it makes me think it has something to do with the materials. However, I don't see any visual errors indicating issues with them.

    I've sent multiple log files to Enscape support, but nothing has come from it and I haven't gotten a response from the agent in over a month. I'd really like to get this working soon, as I've been troubleshooting for over two months now.

    Has anyone else encountered this issue?

    • Official Post

    Hi CamCad , as you might've seen already my colleague has sent you further instructions over the weekend in order to resolve this. Of course please reply back accordingly via the case through another e-mail response if this should not do the trick for some reason. Thank you very much in advance.