TRIAL SHOWING UNVALID LICENSE AND WONT RENDER MY WORK

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  • Hi,

    I downloaded ENSCAPE 9 days ago, and it was working fine. But since 48hours now, it has stopped to render and shows a message that the license is invalid whereas I still have 5days of trial left.

    Can someone tell me what to do please?


    Thanks

    • Official Post

    Hi ASIMWE , I'm sorry to hear about that.


    Were you perhaps able to get around this behavior? Otherwise (as we do not process trial renewals via the Forum anymore) please reach out to our support team and they will gladly assist you with this behavior including resetting your trial time to another 14 days as long as you request it. Thank you for your cooperation and understanding.


    In case you experience any problems while submitting your request, please let me know of course.