Relux Enscape - Bluescreen when starting realtime rendering

REMINDER! If you encounter any issues with Enscape (e.g. crashes, installation problems) or your subscription please reach out to our dedicated support team directly through the Help Center or by using the Support button as detailed HERE! Thank you for your understanding.
  • Recently I downloaded the update for Relux where Enscape is added in the most recent version. For me it’s great to use a second screen and see in realtime rendering what the positioning of lighting can do while I have the chance of move them around. When starting the Enscape window on my second screen, it gives a black screen, and then shuts down both programs. Today I just used my laptop screen to test if it’s a problem in my docking, but then the same thing happens. Sometimes it also gives a blue screen and shuts down the laptop complete.


    My laptop seems to meet the requirements for using both of the programs. I don’t understand what the problem can be, I just updated my NVIDIA drivers also.


    Laptop:

    MSI GS65 Stealth

    NVIDIA GForce GTX 1660Ti

    HDD 450GB SSD, 156GB available

    Intel Core I7 9750H CPU 2,60Ghz

    16,0GB Intern memory

    Windows 11 Home 64-bit

    Relux version: 2024.1.8.0


    Also added LOG File from crash i suppose. Anyone who can help me out?