free trial license not working

REMINDER! If you encounter any issues with Enscape (e.g. crashes, installation problems) or your subscription please reach out to our dedicated support team directly through the Help Center or by using the Support button as detailed HERE! Thank you for your understanding.
    • Official Post

    Hi Fred9419 , welcome to our Forum.


    In case of a trial being expired already despite signing up to a new account, please be aware that if Enscape might've been installed on that machine in the past the 14 days would already be used up.


    In any case that's not a problem, you can simply inquire a trial time reset as detailed here. We do not process trial renewals via the forum anymore but be assured that our support team will be quick to respond.


    Let me know if there are any further questions.