Enscape is taking forever to load and export renderings

REMINDER! If you encounter any issues with Enscape (e.g. crashes, installation problems) or your subscription please reach out to our dedicated support team directly through the Help Center or by using the Support button as detailed HERE! Thank you for your understanding.
    • Official Post

    Hi chachasyl , welcome to our Forum and I'm sorry to hear about that.


    Right away, especially in case you might be using a laptop, you may have an application installed called "OpenCL™, OpenGL®, and Vulkan® Compatibility Pack" which can cause issues with Enscape (one of the symptoms being getting stuck during loading) as detailed here: https://support.enscape3d.com/…ading-past-5-on-my-laptop


    If that does not resolve your problem at hand please also submit a feedback report as detailed here. We will then get back to you after further troubleshooting the exact cause behind this with the help of provided log files and machine information which gets submitted alongside.


    Thanks a lot in advance.