Invalid Texture on Web Standalone

  • Hello kusakos , this is odd.


    Can you please use the Feedback Button to send us the logs form the upload so we can have a look. Please include a link to your web standalone that has this bug and a reference to this thread so we can associate the logs with this issue.


    What image format are you using? Have you tried using a different image?


    As a workaround, in the mean time, you can remove the watermark and it will look OK. I understand that this is not optimal and we will fix it as fast as possible.

    <p>How to report issues or give us feedback: <a href="https://enscape3d.com/knowledgebase/using-the-feedback-button/">Feedback Button</a>.</p>
    <p>Check out our <a href="https://forum.enscape3d.com/index.php?board/19-faq/">FAQ</a>!</p>

  • Thank you, I have your logs. So far nothing that is obvious, I will look into it.

    <p>How to report issues or give us feedback: <a href="https://enscape3d.com/knowledgebase/using-the-feedback-button/">Feedback Button</a>.</p>
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  • I looked into you logs, can that be that you are still running an old preview version? If so, please visit our Download Page and install the latest version.

    <p>How to report issues or give us feedback: <a href="https://enscape3d.com/knowledgebase/using-the-feedback-button/">Feedback Button</a>.</p>
    <p>Check out our <a href="https://forum.enscape3d.com/index.php?board/19-faq/">FAQ</a>!</p>

  • I know that feature came in on the 11th hour for the 2.4, but I knew I implemented it... So I am happy that it actually works and does not have a weird bug.

    <p>How to report issues or give us feedback: <a href="https://enscape3d.com/knowledgebase/using-the-feedback-button/">Feedback Button</a>.</p>
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  • TowerPower It depends on your scene, but the web standalone does not yet have global illumination. As a result secondary illumination (light bouncing off a surface) is missing. In this regards, the web standalone is somewhat like running the draft mode.

    <p>How to report issues or give us feedback: <a href="https://enscape3d.com/knowledgebase/using-the-feedback-button/">Feedback Button</a>.</p>
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  • vjaramillo I am sorry to hear that. If you didn't do so yet, please report any problems and issues to our lovely customer support, withe the Feedback Button. Either they may already be able to help you or we developers can have a look at the problem and hopefully fix it.

    <p>How to report issues or give us feedback: <a href="https://enscape3d.com/knowledgebase/using-the-feedback-button/">Feedback Button</a>.</p>
    <p>Check out our <a href="https://forum.enscape3d.com/index.php?board/19-faq/">FAQ</a>!</p>