Hi to the dev team!
I'm sorry to bother but I'm encountering issues that I'm not able to fix by myself. I write here, hoping that someone can assist me.
I recently (monday) purchased a new MSI laptop with the following specs:
MSI GF63 8RC-215IT, i7-8750H, Nvidia GTX 1050 4 GB GDDR5, DDR IV 16GB. There's also an intel integrated graphic card: UHD 360.
The machine itself is very good but seems like it won't let me work with it
I have issues with SketchUp 2018, Enscape and Indigo Renderer (all applications are regularly licensed). The application will start but freeze right after starting.
Strangely, I get no errors with Layout and StyleBuilder (programs related to sketchup) v.2018, and even more strangely I get no errors even with SketchUp2017.
So, I tried Enscape through SketchUp 2017: the program starts the exporting phase, but then freezes at 95%, always.
Same thig for Indigo Renderer: the scene gets exported but the program freezes right after the export.
I'm writing about the whole software configuration trying to help you pro guys making hypothesis about the possible causes. Obviously, I'd like to fix the Enscape matter and that's what I'm asking you, but maybe having a more complete view can help fixing the other thins too.
I have already installed the latest intel and nVidia drivers for both cards.
Guys...what can I say more? I hope you can help me out......Thanks in advance!!!